How do I place an order?
Select a puzzle size. You can choose picture puzzles of 12 to 2000 pieces. Choose a photo for a puzzle from your PC. The file size of the photo must be at least 500 Kb. Your photo will be transferred to our database. This may take a while, depending on the respective file size. Fill out the order form completely and make a payment using your credit/debit card or PayPal account.
How can I check the status of my order?
After your order, you will receive a confirmation e-mail with your order ID, payment and shipping information. In every notification email, the order number is also a link to the page of your order.
What is the delivery time and can I order express?
We can deliver in 3-4 days with the DHL courier service. We manufacture quality products and as we all know true craftsmanship takes time. We use DHL Express for priority delivery.
How much is shipping?
The base shipping charge is NZ$24.99 (DHL Express) on all orders of a single item. For every additional item + NZ$2 surcharge is added to the shipping cost.
Do you ship abroad?
We deliver to United States and Canada, for worldwide orders please check our network of partners at the bottom of this page.
